A credit control job centers on managing an organization’s credit policies, monitoring outstanding debts, and ensuring timely payments to optimize cash flow and minimize credit risk[1].
Key responsibilities typically include:
- Assessing the creditworthiness of new and existing customers[1].
- Setting up credit terms and limits for clients[4].
- Processing invoices and maintaining the sales ledger[4].
- Monitoring, managing, and collecting debts from company debtors[1].
- Negotiating payment plans and resolving disputes or payment discrepancies[4].
- Implementing and improving debt collection procedures and policies[2].
- Liaising with clients, sales teams, and internal stakeholders to maintain healthy relationships and ensure the collections process runs smoothly[3].
- Providing accurate financial and debtor reports for senior management[3].
- Ensuring compliance with all relevant credit regulations and company policies[3].
- Approving or denying applications for lines of credit and performing regular reviews of overdue accounts to mitigate risk[2].
Typical qualifications and required skills include:
- Bachelor’s degree in finance, accounting, business, or a related field[4].
- Strong analytical, organizational, and communication skills[7].
- Proficiency with accounting software and office systems[4].
- Knowledge of credit-related regulations and compliance requirements[3].
- Experience in accounts receivable, credit control, or a similar financial function[5].
- Ability to resolve challenging client situations with professionalism[4].
Credit controllers play a strategic role in supporting the company’s financial stability, as they safeguard cash flow, minimize bad debts, and maintain productive customer relationships[1].
References
- [1] Credit Controller Job Description and Role | EAE Madrid
- [2] What Is a Credit Controller? Definition and Responsibilities – Indeed
- [3] Credit Controller Job Description Template – Accountancy Recruit
- [4] Credit Controller Job Description – Betterteam
- [5] Credit Controller Salary (Updated for 2025) | Robert Half Australia
- [7] Credit Controller Job Description [Updated for 2025] – Indeed