A job description typically provides an overview of the role, outlines key responsibilities, and lists required qualifications. A standard format includes clear sections for job title, reporting relationships, a brief summary, main duties, and the experience or skills required[1].
Example 1: General Template
- Job Title: [Insert formal position title]
- Reports To: The [Job Title] will report to [Position Title]
- Job Overview: Provide a brief description of the role, what success looks like in the position, and how it fits into the organization
- Responsibilities and Duties:
- List essential duties in order of importance
- Use complete, present-tense sentences starting with verbs
- Describe the purpose, process, and frequency of tasks
- Qualifications:
- Education level
- Experience
- Specific skills
- Certifications or licenses
- Physical abilities (if applicable)
This template helps standardize job postings and streamline recruiting and HR processes[1].
Example 2: Customer Service and Sales Manager
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- Lead a team of sales associates
- Provide quality customer service
- Create and coordinate sales associates’ schedules
- Facilitate tasks for the sales associates
- Keep the store looking clean and organized
- Handle cash and card transactions
- Process customer returns and exchanges
- [Job Title]: Formal position title.
- Reports To: The [job title] will report to [position title/title(s) this role reports to].
- Job Overview: Provide a brief, four-sentence description of the role, what success in the position looks like, and how it fits into the company overall.
- Responsibilities and Duties:
- List the essential duties required to carry out this job.
- Order them by importance.
- Use present-tense, complete sentences starting with verbs and gender-neutral language.
- Qualifications:
- Education level.
- Experience.
- Specific skills.
- Certifications; licenses.
- Physical abilities, if relevant.
- Job description: The customer service and sales manager is responsible for creating a welcoming atmosphere for all customers. They provide excellent customer service, assist with inquiries, maintain store organization, and lead their sales team.
- Job responsibilities:
- Lead a team of sales associates
- Provide quality customer service
- Create and coordinate associates’ schedules
- Facilitate tasks for associates
- Keep the store looking clean and organized
- Handle cash and card transactions
- Process customer returns and exchanges
- Requirements:
- High school diploma or GED
- Bachelor’s degree in management (highly desired)
- 2-3 years of experience in retail
- Friendly, upbeat personality
- Ability to work under pressure
- Problem-solving & conflict-resolution skills
- Ability to lift up to 50 pounds
- Reports to: Director of Sales. Monthly meetings held to track objectives.
Sample Template[1]:
Example: Customer Service and Sales Manager[2]: