Job Description

Human Resource Generalist Job Description

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Job Description

Human Resource Generalist Job Description

A Human Resource Generalist plays a critical role in managing day-to-day human resources functions within an organisation. This role covers a broad range of HR responsibilities, including recruitment, onboarding, employee relations, HR administration, compliance, and performance support. HR Generalists are often the first point of contact for employees and managers on HR-related matters.

In South Africa, Human Resource Generalists must ensure compliance with local labour legislation while supporting business objectives and fostering a positive workplace culture.

What Does a Human Resource Generalist Do?

A Human Resource Generalist is responsible for executing and supporting core HR functions across the entire employee lifecycle. Unlike HR specialists who focus on one area, HR Generalists handle multiple HR disciplines simultaneously and are especially common in small to medium-sized organisations.

Their work ensures that HR policies are consistently applied, employees are supported, and organisational processes align with labour laws and best practices.

Key Responsibilities of a Human Resource Generalist

  • Manage recruitment processes, including job postings, CV screening, interview coordination, and offer preparation
  • Oversee employee onboarding and induction programmes
  • Maintain accurate employee records using HR systems and personnel files
  • Administer leave, benefits, and payroll-related HR inputs
  • Provide guidance to employees and managers on HR policies and procedures
  • Assist with employee relations matters, including grievances and disciplinary processes
  • Support performance management and appraisal cycles
  • Coordinate training and development initiatives
  • Ensure compliance with labour legislation and internal policies
  • Prepare HR reports such as headcount, turnover, and absence data

Required Qualifications and Experience

  • Bachelor’s degree or diploma in Human Resources, Industrial Psychology, Business Administration, or a related field
  • Typically 2–5 years of practical HR experience
  • Sound knowledge of South African labour legislation, including BCEA and LRA
  • Experience working with HR information systems (HRIS)
  • Professional HR accreditation is advantageous

Skills and Competencies

  • Strong interpersonal and communication skills
  • High level of confidentiality and ethical judgement
  • Organisational and time-management skills
  • Attention to detail and strong administrative ability
  • Problem-solving and conflict-resolution skills
  • Ability to work independently and support multiple stakeholders
  • Basic analytical and reporting skills

Working Conditions

Human Resource Generalists typically work standard office hours in an office or hybrid environment. The role may occasionally require extended hours during recruitment drives, disciplinary hearings, or organisational change initiatives.

Performance Metrics (KPIs)

  • Recruitment turnaround time
  • Accuracy and completeness of HR records
  • Onboarding completion rates
  • Employee relations resolution time
  • Compliance with HR policies and procedures

Career Progression

With experience, a Human Resource Generalist can progress into roles such as:

  • HR Manager
  • HR Business Partner
  • Talent Manager
  • Learning and Development Specialist
  • Employee Relations Specialist

Continuous professional development and formal HR accreditation can significantly improve career advancement opportunities.

Human Resource Generalist Salary in South Africa

Salaries vary depending on experience, company size, and location. Entry-level HR Generalists earn less, while experienced professionals in larger organisations command higher salaries, particularly when managing complex HR functions.

Example Human Resource Generalist Job Description

Job Title: Human Resource Generalist
Location: South Africa
Employment Type: Full-Time

Role Overview:
The Human Resource Generalist will support daily HR operations, manage employee records, assist with recruitment, and ensure compliance with labour legislation. The role requires strong organisational skills and the ability to handle sensitive employee matters professionally.

Key Duties:

  • Recruitment and onboarding support
  • HR administration and reporting
  • Employee relations support
  • Policy implementation and compliance

Why Human Resource Generalists Are Important

Human Resource Generalists help organisations operate smoothly by ensuring employees are supported, policies are followed, and legal risks are minimised. Their broad skill set makes them essential to maintaining workforce stability and organisational efficiency.

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