A Junior Operations Associate assists in the smooth and efficient execution of daily business operations by supporting internal processes, performing administrative and clerical tasks, coordinating across departments, and participating in process improvements[1]. This entry-level position typically works under the direction of an operations manager or senior associate, providing groundwork support essential to departmental and company success[7].
Key Responsibilities:
- Assist with daily operations to ensure effective workflow and process execution[7].
- Perform routine administrative and clerical tasks, such as filing, organizing documents, scheduling appointments, and basic data entry[1].
- Create and maintain daily and weekly reports to support team deliverables[1].
- Coordinate meetings, appointments, and cross-department communication, including between finance, HR, and research teams[1].
- Track and report on key performance indicators (KPIs)[1].
- Provide real-time operational support and address immediate issues as they arise[7].
- Identify opportunities for process improvements and contribute ideas for workflow optimization[7].
- Support onboarding and training of new team members as needed[3].
Skills and Qualifications:
- Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and basic computer skills[2].
- Excellent communication, organizational, and interpersonal abilities[4].
- Strong analytical thinking, problem-solving, and attention to detail[4].
- Time management skills and ability to prioritize multiple tasks[4].
- Ability to work collaboratively within a team environment and independently as required[4].
- Experience with operational software or data analysis tools is a plus[6].
- High school diploma required; a bachelor’s degree in business, operations, or a related field is often preferred[1].
Work Environment and Growth:
- The role is often part of a broader operations team, collaborating with finance, logistics, and other departments[5].
- Junior Operations Associates may contribute to workflow planning, process optimization, and utilize technology to improve back-office efficiency[5].
- This position offers exposure to a wide range of business functions and invites rapid learning and advancement opportunities, especially within startups and fast-paced environments[5].
References
- [1] Operations Associate Job Description Template – Comeet
- [2] Operations Associate Resume Sample
- [3] What Does an Operations Associate Do? (Plus Skills) – Indeed
- [4] Operations Associate Skills for Job Seekers
- [5] Junior Sales Operations Associate at HeadQuarters – Scalestack
- [6] Harnessing Your Operations Associate Skills
- [7] Jr. Operations Associate – Function Health – Built In