A POD Clerk (Proof of Delivery Clerk) is responsible for managing and processing delivery documentation to ensure proof of delivery records are accurate and up-to-date[5].
Main duties typically include communicating with drivers regarding missing or incomplete PODs, ensuring the timely return and processing of delivery documents, and accurately filing all trip sheets, waybills, and PODs on a daily basis[1][2]. The POD Clerk matches and captures PODs with trip sheets, updates internal databases with PODs received, scans and saves delivery documents, and compiles POD status reports for management and finance teams[2][4][3].
Additional tasks often involve following up with suppliers or transporters for outstanding invoices and PODs, reporting accurate POD information to management, handling the debriefing of PODs with warehouse or dispatch staff, and verifying completeness and correctness of each POD before final processing[4][3][6][7][8].
Strong attention to detail, organization skills, and the ability to work closely with drivers, dispatch staff, and finance departments are essential for success in this position[6].