Job Description

Restaurant General Manager Job Description

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Job Description

A restaurant general manager oversees daily restaurant operations, manages staff, ensures high customer satisfaction, monitors financial performance, and guarantees compliance with all health and safety standards.[1]

This role serves as the primary leader and decision-maker, responsible for maintaining high standards in food quality, customer service, and financial health.[1]

  • Oversee Daily Operations: Ensure smooth functioning of all areas, including staff scheduling, inventory management, and customer service.[1][3]
  • Staff Management: Hire, train, supervise, and motivate employees to create a positive and productive work environment.[1][3]
  • Customer Satisfaction: Address complaints, monitor service quality, and maintain a welcoming atmosphere for guests.[1][3][5]
  • Financial Oversight: Monitor budgets, control costs, and analyze sales data to meet profitability and revenue targets.[1][3][5]
  • Compliance: Ensure adherence to health, safety, and sanitation regulations in accordance with local laws.[1][5]
  • Coordination of Front and Back of House: Foster communication between front-of-house (FOH) and back-of-house (BOH) teams to ensure operational efficiency.[5]
  • Strategic Planning: Set business goals, develop marketing initiatives, and analyze industry trends to drive restaurant growth.[1][3]

Key qualifications and skills for success as a restaurant general manager include:

  • Leadership: Ability to inspire, manage, and develop a team.[1]
  • Problem-solving: Quick thought and flexibility to handle challenges as they arise.[1][5]
  • Industry Knowledge: Deep understanding of restaurant operations, food safety, and financial management.[1][5]
  • Communication: Effective verbal and written skills to interact with staff and customers.[1]
  • Organizational Skills: Multitasking, scheduling, and time management to juggle multiple priorities.[1][3]

The average salary for a restaurant general manager in the United States ranges from approximately $61,667 to $65,615 per year, with earnings dependent on factors such as experience, restaurant type, location, and company size.[2][4][6]

References

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