Job Description

Taxi Driver Job Description

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Job Description

A taxi driver is responsible for operating a motor vehicle to transport passengers to their destinations in a safe, timely, and courteous manner[1]. Typical duties include picking up passengers at requested locations, determining and following the most efficient routes, collecting fares, and ensuring the cleanliness and maintenance of the taxi[3]. Taxi drivers often provide assistance to passengers with entering and exiting the vehicle, especially when helping with luggage or packages[6].

  • Driving safely while obeying all traffic laws and regulations[2].
  • Picking up passengers at prearranged locations or via dispatch requests[7].
  • Providing customer service by greeting passengers, answering questions, and maintaining a professional demeanor[5].
  • Navigating using knowledge of local streets or GPS to avoid traffic and select the best routes[3].
  • Assisting passengers with getting in and out of the cab and handling their baggage as needed[6].
  • Collecting fares and processing payments via cash, credit card, or other approved methods, and issuing receipts[4].
  • Keeping the vehicle clean inside and out by vacuuming, washing the exterior, and removing debris after each shift[1].
  • Maintaining the vehicle by inspecting equipment, checking fluids, refueling, and scheduling vehicle service when required[6].
  • Completing required reports, such as trip sheets, fare logs, or accident reports[6].
  • Communicating with dispatch to receive assignments and coordinate pickups and drop-offs[6].
  • Providing local information or recommendations on request, especially to visiting passengers[4].
  • Adapting work hours to include nights, weekends, and holidays as the job requires flexible scheduling[8].

Taxi drivers are often required to have a valid driver’s license, a clean driving record, familiarity with city routes, strong interpersonal skills, and the ability to work in varying weather and traffic conditions[3].

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